Privacy Policy
Last updated: 28 October 2025
This Privacy Policy explains how Sweet Sting Honey (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit this site or make a purchase, including via our SumUp online store.
We are registered in England and Wales. Our address is 31 Skeffington Close, Geddington, NN14 1BA, United Kingdom. Business contact: iandavies0504@sky.com.
1. What information we collect
When you visit, we may collect device and usage information: IP address, browser type and version, time zone and language, pages viewed, referring site, and device type. That can come from cookies, log files, and pixels.
If you place an order, we or our payment and store providers collect your name, billing and shipping address, email, phone, and payment details. Full card data is processed by the payment gateway (SumUp, Stripe or PayPal) and is never stored by us in full.
2. How we use it
- Process and fulfil your order — contract
- Order updates and support — contract
- Detect and prevent fraud — legitimate interest
- Marketing emails, only if you opt in — consent
- Improve the website and products — legitimate interest
- Tax, accounting, and legal requests — legal obligation
3. Who we share data with
Hosting, SumUp / Stripe / PayPal, Royal Mail or couriers, HMRC, and an email provider if you opted into marketing. We never sell your data.
4. Marketing
With consent we may email product news or offers. Unsubscribe from any email. You can also manage ad preferences in Google, Facebook, or the DAA opt-out.
5. Cookies
Essential cookies run the site. Optional analytics stay off unless you accept them on the banner. You can change that choice by clearing this site’s saved data in your browser. We respect Do Not Track where we can.
6. Your rights
UK and EU residents can ask to access, correct, delete (subject to tax retention), object, withdraw marketing consent, or receive a portable copy. Email privacy@sweetstinghoney.co.uk. We respond within 30 days.
7. Retention
- Order records: 6 years (UK tax law)
- Marketing preferences: until you unsubscribe
- Anonymised analytics: up to 2 years
- Abandoned carts: 30 days
8. International transfers
Data may be processed in the USA by hosting, payment, or email tools, protected by appropriate safeguards such as the UK International Data Transfer Agreement where it applies.
9. Security and children
We use HTTPS, PCI-compliant payment gateways, and routine updates. No system is perfectly secure. This site is not for children under 16, and we do not knowingly collect their data.
10. Changes and contact
Updates are posted on this page with a new date. Continued use means you accept the changes. Email privacy@sweetstinghoney.co.uk or write to Sweet Sting Honey, 31 Skeffington Close, Geddington, NN14 1BA, United Kingdom. If you are unhappy, contact us first. You can also complain to the ICO at ico.org.uk.
This policy is intended to comply with UK GDPR, PECR, and the Consumer Rights Act 2015.
