Privacy Policy – Sweet Sting Honey
Last updated: 28 October 2025
This Privacy Policy explains how Sweet Sting Honey ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit www.sweetstinghoney.co.uk (the “Site”) or make a purchase.
We are registered in England and Wales. Our address is:
31 Skeffington Close, Geddington, NN14 1BA, United Kingdom
Contact: iandavies0504@sky.com
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1. What Information We Collect
A. Device & Usage Information (Automatically Collected)When you visit the Site, we collect:
• IP address
• Browser type and version
• Time zone and language
• Pages viewed and time spent
• Referring website or search term
• Device type and screen size
Collected via:
• Cookies – small text files stored on your device
• Log files – server records of activity
• Pixels & tags – invisible tracking images
Learn more about cookies: www.allaboutcookies.org
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B. Order & Account Information (When You Buy) If you place an order, we collect:
• Name
• Billing & shipping address
• Email address
• Phone number
• Payment details – last 4 digits only (full card data is processed securely by GoDaddy Payments or your chosen gateway and never stored by us)
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2. How We Use Your Information
Purpose Lawful Basis (UK GDPR)
Process and fulfil your order (shipping, invoice, tracking) Contract
Communicate with you (order updates, support) Contract
Detect and prevent fraud Legitimate Interest
Send marketing emails (only if you opt in) Consent
Improve our website and products Legitimate Interest
Comply with tax, accounting, or legal requests Legal Obligation
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3. Who We Share Your Data With
Third Party Purpose Location
GoDaddy Hosting, domain, SSL USA (UK IDTA in place)
GoDaddy Payments / Stripe / PayPal Secure payment processing USA / Ireland
Royal Mail / Couriers Shipping UK
HMRC Tax records UK
Email Provider (e.g., Mailchimp) Marketing (if opted in) USA (UK IDTA in place)
We never sell your data.
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4. Marketing & Targeted Ads
We may use your email (with consent) to send:
• New product alerts
• Special offers
• Abandoned cart reminders
Unsubscribe anytime via the link in any email. We use website analytics and pixels to show relevant ads on:
Opt out of ads:
• Google Ads Settings
• Facebook Ad Preferences
• DAA Opt-Out
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5. Cookies & Tracking
We use essential and optional cookies:
Type Purpose Duration
Essential Cart, checkout, session Session or 1 year
Analytics Site performance (Google Analytics / GoDaddy Insights) Up to 2 years
Marketing Ad retargeting Up to 90 days
You control cookies:
• A cookie banner appears on first visit
• Accept or reject non-essential cookies
• Change settings anytime via browser or footer link
Do Not Track (DNT): We respect browser DNT signals where possible.
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6. Your Rights (UK & EU Residents)You have the right to:
• Access your data
• Correct inaccurate data
• Delete your data (subject to tax retention)
• Object to processing
• Withdraw consent (marketing)
• Data portability
To exercise your rights, email: privacy@sweetstinghoney.co.uk (privacy@sweetstinghoney.co.uk)
We respond within 30 days.
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7. Data Retention
Data Type Retained For
Order records 6 years (UK tax law)
Marketing preferences Until you unsubscribe
Analytics (anonymised) Up to 2 years
Abandoned carts 30 days
After this, data is securely deleted or anonymised.
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8. International Transfers Your data may be processed in:
• USA (GoDaddy, payment processors, email tools) – protected by UK International Data Transfer Agreement (IDTA)
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9. Security
We use:
• SSL encryption (HTTPS via GoDaddy)
• PCI-compliant payment gateways
• Regular security updates and backups
No system is 100% secure, but we take all reasonable steps.
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10. Children
Our Site is not for children under 16. We do not knowingly collect their data.
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11. Changes to This Policy
We may update this policy. Changes are posted here with the “Last updated” date.
Continued use of the Site = acceptance of changes.
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12. Contact UsEmail: privacy@sweetstinghoney.co.uk
Post: Sweet Sting Honey, 31 Skeffington Close, Geddington, NN14 1BA, UKComplaints: If unhappy, contact us first. You can also complain to the ICO: www.ico.org.uk
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This site is hosted and secured by GoDaddy. This policy complies with UK GDPR, PECR, and Consumer Rights Act 2015.